Shipping Policy for FOOTBAR Sold by Elite Sports
1. Introduction
This Shipping Policy outlines the terms and conditions related to the delivery of FOOTBAR devices purchased through Elite Sports in Kosovo, Albania, and North Macedonia. By placing an order, you agree to the terms set forth below.
2. Shipping Coverage
Elite Sports provides shipping services for FOOTBAR devices to the following regions:
- Kosovo
- Albania
- North Macedonia
3. Delivery Timeframes
Elite Sports is committed to ensuring prompt delivery of all FOOTBAR orders:
- Kosovo: Delivery within 3 business days from the date of order confirmation.
- Albania: Delivery within up to 7 business days from the date of order confirmation.
- North Macedonia: Delivery within up to 7 business days from the date of order confirmation.
Note: Business days exclude weekends and public holidays. Delivery times may vary due to factors beyond our control, such as customs delays, weather conditions, or courier service disruptions.
4. Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- You will receive an email confirmation with tracking information once your order has been dispatched.
5. Shipping Costs
- Standard Shipping: Shipping costs are calculated at checkout based on the delivery location.
- Free Shipping: Elite Sports may offer free shipping promotions from time to time. Check our website or social media channels for current offers.
6. Delivery Issues
If you experience delays beyond the specified timeframes or if your order is lost or damaged in transit:
- Contact Elite Sports immediately with your order details.
- For damaged packages, provide clear photos of the packaging and product for assessment.
7. Incorrect Address or Failed Delivery
- Please ensure your shipping address is accurate when placing an order.
- In case of incorrect address or failed delivery attempts, additional shipping charges may apply for re-delivery.
8. Contact Information
For inquiries related to shipping, please contact:
Elite Sports
Email: shoplite-sports.eu
Phone WhatsApp: +383 48 661 407
This policy is subject to change without prior notice. Please refer to the latest version available through Elite Sports channels.